Sistema de gerenciamento de entregas na Comando Autopeças

Abstract

The shortage of time today won all approaches in the discussion of resources optimization and awakened to the importance to the economy of this precious resource - time. A product flow couldn’t be different. The search for excellence in customer service leads companies constantly seek solutions for improvement and reform activities. Given that the logistics have the goal of the desired product in the right place, at the time they are coveted at the lowest cost possible, the system information come to help provide solutions to these concerns. This work aims to develop a strategic management system of products delivery at an auto parts company, thereby ensuring the organization and automation, increasing the efficiency of deliveries and seeking customer satisfaction.