Humanização na assistência fisioterapêutica de pacientes internados em uma UTI coronariana: a percepção dos pacientes

Abstract

OBJECTIVES: Humanization in health is a helping relationship involving respect, understanding and use touch more effectively. Based on this thought, this study aimed to investigate the perception of patients regarding the physical therapy provided in the Coronary Intensive Care Unit Hospital of Base Federal District. METHODS: This transverse study, carried out from November 2010 to February 2011 in the Intensive Coronary Care Unit Hospital of Base Federal District. A questionnaire was applied and validated with questions related to Physiotherapy and Humanization. The patients included were hospitalized for at least 24 hours, directed, spontaneous ventilation and had at least one physical therapy care. We used the Glasgow Coma Scale to assess the level of consciousness of patients. RESULTS: We interviewed 40 patients, 53% male and mean age of 60.30 ± 11.28 years. Of these, 90% received information of a physical therapist and 92% thought communication easy to understand. For 85% were free to decide and discuss treatment. All were treated with care and attention, 73% rated the assistance of Physiotherapy as humanized and none of them witnessed any inhuman attitude on the part of Physiotherapy. CONCLUSIONS: The assistance of Physiotherapy provided in the intensive care unit was marked by great service, the attention given to the patient, quality of treatment and care by humanized by the physiotherapists.