Análise da percepção dos usuários do sistema ERP contábil: estudo de caso de uma empresa de médio porte

Abstract

Accounting Information Systems, such as ERP (Enterprise Resource Planning) software, provide useful and real-time information for the company's decisions, but many users are unable to understand and manipulate the information conveyed, which has contributed to a precarious interpretation of Provided. The objective of this article is to analyze, through a case study, the users' perception of the accounting ERP system adopted in relation to information management processes, understanding accounting as receiving information from other departments, and providing information for making Of decision-making. The company surveyed has a partially integrated accounting ERP system. In the development of this work two fundamental research techniques were chosen: the observation, and the structured interview, using the closed questionnaire. Based on the verified data, it was possible to demonstrate the perception of the employees, who generally considered the regular accounting ERP system and recognize the importance of the information inserted by them in the system for decision making.