As vantagens da terceirização sobre a frota própria: um estudo sobre custos logísticos sendo a principal vantagem da tercerização de frota

Abstract

This article is the result of a case study carried out in a Distribution Center (CD) of a food company whose unit studied is located in Brasília-DF. The study aims to analyze the change of the fleet of the company that used its own fleet and replaced it by the outsourced fleet after carrying out analysis and to understand that the reduction of cost that would have been the main factor by the choice of the change. The objective of the article is to present the advantages of the outsourced fleet over the own fleet and if the reduction of costs justifies the main factor for change and if there would be any interference in the quality of service to the customers of this organization. Throughout the study it was found that the cost really is a significant and main factor in choosing the fleet change and that the advantages are superior to the advantages of the fleet itself, but reinforcing a special care and actions for the level of service of the outsourced with the clients of the organization, because in the process of change it was found that the service level had an impact on the transition.