Comércio eletrônico: a reparação por danos morais à luz do Código de Defesa do Consumidor

Abstract

The present work is specially directed to the appliance of moral damages in connection with products supplied through virtual environment when delivery time is gone. Considering its rapid communication throughout the world, the international network has created a social and dynamic environment, which has given opportunity to raise and growth of the electronic field in the consumer market and its expansion by the reason to have consolidated the global commercial trade. Despite of the benefits it has offered to the consumer market by the generation of free access to goods and services, the consumer however feels of total anonymous, abusing publicity and to be in a non security spot, which exposes the user to major risks and damages. For this reason, the matter is not at all pacific in the low field applicable to the consumer rights. This essay is applied to the moral damages caused to the consumer by the electronic trade market, when the delivery time is, however, lost.